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Privacy Policy

How we protect and handle your personal information

Last updated: November 21, 2025

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email, phone number) when you request a quote or schedule a service
  • Property information and service details
  • Payment information for completed services
  • Communication records and correspondence

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our plumbing services
  • Respond to your inquiries and service requests
  • Process payments and send invoices
  • Communicate with you about services, updates, and promotions
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With service providers who assist us in operating our business
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@oxfordmechanical.ca

Phone: (416) 555-0123

Address: 1111 Finch West, Toronto, ON M3J 2P5